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Casual Brand Ambassador – Job Description

Company: Symphonia Spirits
Position: Casual Brand Ambassador
Location: Various locations across Northern Ireland
Employment Type: Casual Contract
Salary: In line with experience

About Symphonia Spirits

Symphonia Spirits is dedicated to bottling the beauty of Northern Ireland through our locally distilled gins, liqueur, and rum. We celebrate the region’s rich botanical heritage and craftsmanship, sharing our passion for exceptional spirits at markets, festivals, and events throughout Northern Ireland.

Role Overview

We are seeking enthusiastic and personable individuals to join our casual events team as Brand Ambassadors. As a Brand Ambassador for Symphonia Spirits, you will represent our company at various markets, festivals, and promotional events throughout Northern Ireland. This is a flexible, as-and-when-required position, perfect for students or those seeking supplementary income.

Key Responsibilities

  • Product Sampling & Sales: Pour and serve spirit samples to event attendees, explaining our product range and encouraging sales
  • Brand Representation: Act as the face of Symphonia Spirits, embodying our values and passion for local craft distilling
  • Customer Engagement: Share the story behind our spirits, educate customers about our production process, and create memorable brand experiences
  • Event Setup & Breakdown: Assist with setting up and dismantling promotional stands and displays
  • Handle Payments: Handle cash and card transactions accurately and responsibly at markets and events.
  • Stock Management: Monitor and maintain product inventory during events, ensuring adequate supplies and proper presentation
  • Sales Recording: Accurately record sales transactions and customer interactions
  • Health & Safety Compliance: Adhere to all licensing requirements and responsible alcohol service guidelines

Essential Requirements

  • Age: Must be 18 years or older
  • Confidence: Outgoing personality with excellent communication skills
  • Availability: Flexible schedule to work weekends, evenings, and during festival seasons
  • Legal Requirements: Eligible to work in the UK with appropriate documentation
  • Alcohol Service: Comfortable and confident selling and serving alcoholic beverages
  • Physical Capability: Able to stand for extended periods and lift/carry promotional materials

Desirable Qualities

  • Previous experience in customer service, hospitality, or events (beneficial but not essential)
  • Knowledge or genuine interest in craft spirits and local produce
  • Experience working at markets, festivals, or similar events
  • Own transport (due to varied event locations across NI)
  • Enthusiastic about representing local Northern Ireland businesses

What We Offer

  • Competitive Pay: In line with experience
  • Comprehensive Training: Full product knowledge training and customer service guidance
  • Flexible Working: Work fitted around your existing commitments
  • Experience Building: Gain valuable experience in events, sales, and brand representation
  • Product Knowledge: Learn about craft distilling and the spirits industry
  • Team Environment: Join a passionate team celebrating local craftsmanship

Working Arrangements

This is a casual position with work allocated on an as-and-when-required basis. Event schedules vary depending on the festival and market calendar, with busier periods typically occurring during:

  • Summer festival season
  • Christmas markets
  • Bank holiday weekends
  • Special promotional events

Staff will be contacted in advance of events with details of location, timing, and requirements. There is no guarantee of minimum hours, and work availability will fluctuate throughout the year.

Application Process

To apply, please send:

  • A brief cover letter explaining your interest in the role
  • Your CV highlighting relevant experience
  • Confirmation of your availability and transport arrangements

Contact: info@woodlabdistillery.com

We welcome applications from all backgrounds and are committed to creating an inclusive team that reflects the diversity of Northern Ireland.

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